Dragonfly Cloud is now available in the AWS Marketplace - learn more

Error: redis error server closed the connection

Understanding the "Redis Error: Server Closed the Connection"

This error occurs when the Redis server unexpectedly terminates the connection with the client. Common causes include:

  1. Network instability
  2. Redis server overload
  3. Connection timeout
  4. Firewall interference
  5. Misconfigured Redis settings

Step-by-Step Solutions to Resolve the Error

1. Check Redis Server Status

First, ensure the Redis server is running:

sudo systemctl status redis

If it's not running, start it:

sudo systemctl start redis

2. Verify Network Connectivity

Test the connection to your Redis server:

redis-cli -h <your_redis_host> -p <your_redis_port> ping

If this fails, check your firewall settings and network configuration.

3. Increase Max Connections

Edit the Redis configuration file:

sudo nano /etc/redis/redis.conf

Find and modify the maxclients directive:

maxclients 10000

Save and restart Redis:

sudo systemctl restart redis

4. Adjust Timeout Settings

In the same configuration file, modify these settings:

timeout 300
tcp-keepalive 60

Restart Redis after changes.

5. Implement Connection Pooling

If using Node.js with ioredis, for example:

const Redis = require('ioredis'); const pool = new Redis.Cluster([ { port: 6379, host: '127.0.0.1' } ], { redisOptions: { maxRetriesPerRequest: 3, connectTimeout: 10000 } });

6. Enable Persistent Connections

In your application code, reuse connections instead of creating new ones for each operation.

7. Monitor Redis Performance

Use the Redis CLI to check performance:

redis-cli info

Look for high memory usage or slow response times.

8. Update Redis Client Library

Ensure you're using the latest version of your Redis client library. For example, with npm:

npm update redis

9. Enable Redis Logging

In redis.conf, set:

loglevel notice

Check logs for specific error messages:

tail -f /var/log/redis/redis-server.log

10. Implement Reconnection Logic

In your application, add reconnection logic. For example, in Node.js:

const redis = new Redis({ host: 'your_redis_host', retryStrategy(times) { const delay = Math.min(times * 50, 2000); return delay; } });

11. Consider Redis Cluster

For high-availability, set up a Redis Cluster:

  1. Configure multiple Redis instances
  2. Use the redis-cli to create the cluster
  3. Update your application to use cluster-aware client

If these steps don't resolve the issue, consider upgrading your Redis server or consulting with a database administrator for more advanced troubleshooting.

Was this content helpful?

Switch & save up to 80% 

Dragonfly is fully compatible with the Redis ecosystem and requires no code changes to implement. Instantly experience up to a 25X boost in performance and 80% reduction in cost